Cancellation and refund terms below apply to tours and activities, unless a different policy is displayed on product page.
If you wish to cancel a booking, please do so sending an email to info@trip500.com .
Payment on booking
When you make your booking a deposit is required. The deposit is set at 20% of the trip price,
payable on confirmation of the booking. Full balance of payment is required 65 days prior to
departure. Payment of the initial fee creates a contract between you and us. If any payment is not
received on time, we reserve the right to treat the booking as cancelled by you and cancellation
charges will be due from you as set out.
Amendments/ Cancellations
Any amendments such as changes to the names and dates or cancellation of your booking must be
in writing and it will incur charges as below:
– 30 days and more before departure: the deposit is taken as a cancellation fee ( 20 % )
– 30 – 14 days before departure: 50% of the Total amount will be nonrefundable.
– 14 days or less before departure: cancellation fee of 100% will apply
– Leave during your trip: cancellation fee of 100% will apply and no refund for any not provided
services.
For full Terms and Conditions, please click here. In case of contradiction, Terms and Conditions always apply